Returns & Exchanges

At Bonanza Satrangi, we strive to ensure your satisfaction; if you are not completely happy with your purchase, you may return or exchange eligible items within 14 days of delivery. All returned products must be unused, in their original packaging, and with all brand tags intact to qualify for a refund or store credit.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp with your order number and images of the product to initiate a return or exchange request.

• 2.
  Quality Inspection

  Pack the items securely in their original packaging and wait for our courier partner to collect the parcel for quality inspection at our warehouse.

• 3.
  Verification Process

  Once received, our team will verify the condition of the garment to ensure it meets our hygiene and resale standards, including intact tags and no signs of wear.

• 4.
  Resolution

  Upon successful verification, we will process your exchange for a different size or issue a digital coupon code for your next purchase within 7-10 business days.