Frequently Asked Questions
Everything you need to know about your Bonanza Satrangi shopping experience.
How can I track the status of my order?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking number. You can use this number on our courier partner's website to monitor your shipment's progress.
What is the return and exchange policy?
We offer a 14-day return and exchange policy for unused items with original tags and packaging. Please note that sale items and intimate apparel are generally not eligible for return unless a defect is found.
Which payment methods do you accept?
We accept a variety of payment methods including Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and popular digital wallets to ensure a seamless checkout process.
Do you offer international shipping?
Yes, Bonanza Satrangi ships globally. Shipping costs and delivery timelines vary depending on the destination country and are calculated at the time of checkout.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements with our chart to find the perfect fit for stitched lawn, pret, or formal wear.
Can I cancel my order after placing it?
Orders can be cancelled at any time before they are processed. Once the order has been shipped, it cannot be cancelled, but you may initiate a return once you receive the package.